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You may enter information for any of the account types in the list. You will need your account number and an additional piece of information related to the account type you select. Common problems addressed by the customer care unit that answers calls to include Technical Support, Fraud, Change PIN, Reduce my interest rate, Account info and other customer service issues. The Regions Bank call center that you call into has employees from Tennessee, Alabama and is open Mon-Fri 8am-5pm EST according to customers. In total, Regions Bank has 8 phone . Regions Bank: How do I reset my online account? A simple 2 step guide for solving this common Regions Bank problem quickly and effectively by GetHuman Before you get started, be sure you have: PIN .


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With the introduction of the new Lync Phone Edition client in Lync Server there is now a way to support basic telephony functionality without having to login as a regular regions phone pin to a standalone handset, regions phone pin. In Office Communications Server this experience was limited to using an executive-class CX Regions phone pin with a dedicated user account signed into the phone.

Neither these devices nor the extended communication modalities provided by a full OCS user account were really the best solution for a phone in an unsecured, common area.

Once Enterprise Voice enabled Lync user accounts can successfully sign in using PIN Authentication then the steps in this article can be applied. As my modus operandi revolves around adding content and hopefully simplifying topics covered in the TechNet documentation, this article is no exception. While the official Configuring Common Area Phones documentation does already cover a majority of the content there are regions phone pin items omitted.

Some of this information is not clearly explained and is located different chapters of the documentation. If the underlying operation is not already understood by the reader beforehand then it may regions phone pin be clear what the missing pieces are, thus following the configuration steps verbatim may not produce the desired results.

So this article covers two scenarios: a simple cut-to-the-chase approach to getting a Common Area Phone configured as easily as possible, and regions phone pin more detailed approach with customized policies, regions phone pin.

The Lync Server Control Panel cannot be used for the majority of this configuration, so all steps in either scenario will be shown using the PowerShell-based Lync Server Management Shell. Making the assumption that a working Lync Server environment is available and PIN Authentication is currently working then this process is very simple. The second scenario will be much more verbose so skip to that section for the good stuff. By default Hotdesking is turned off in Lync Server The default Global policies contains Common Area Phone specific settings which will be applied to all devices signed-in using one of these accounts.

This new contact object is created automatically by the New-CommonAreaPhone cmdlet. But again this cannot be performed using the Control Panel. Once these three simple steps are completed then sign in to an Aries phone using the extension of the new common area contact. The bare interface will indicate that the majority of normal user features are not available. As promised this scenario will go into greater detail. The biggest issue with the example process in the TechNet documentation is that although the configuration of various custom yet optional polices is covered, there is minimal direction on how to actually assign these polices to the Common Area Phone contacts.

The benefit of defining specific policies allows for a more granular level of control of devices in different user or site populations. A new client policy can be used to either define different parameter values than what the default global policy has or to just organizationally separate the Common Area Phones.

As mentioned in the previous section it is acceptable to enable hotdesking on the global policy but in larger deployments it is recommended to create multiple policies for different group of devices that all may require unique settings. Creating a new voice policy is important when the common area phones should be limited to regions phone pin calling or need to have a different level of external dialing then standard Lync users may. Although some of the features in the Conferencing Policy do not apply to Lync Phone Edition devices the example documentation recommends regions phone pin all of these modalities are disabled for common area devices.

Alternatively a more restrictive PIN policy could be used to force a complex PIN on common area phones to prevent users from signing in as that account on other phones as typically only IT would manage the common devices default account. Either approach has merits in a real-world deployment. The new contact object can be found in Active Directory and a peak at the raw attributes shows that it only contains a subset of the normally populated Lync attributes, regions phone pin.

At this point there a number of new policies defined, but none have been assigned to anything yet. The screenshot above shows that there are empty parameters for the four applicable policies.

An assumption could be made that the Set-CsCommonAreaPhone cmdlet would be used to define those parameters, but that would be incorrect. Each policy type has its own Grant- cmdlet which is used to assign objects to the policy. Most likely more than a single common area account would be created and thus regions phone pin is a quick way to assign all Common Area Phone contact objects to the same policy in a single action.

Prior to signing in on a device the process can be tested with the same emulate cmdlet that was covered in the previous blog article on phone configuration. If the test passes successfully then the same credentials should also work from a phone. The phone will be shown in the Lync address book when searched by name an Update-CsAddressBook can be trigger to speed up the process, regions phone pin. About Jeff Schertz Site Administrator. Great blog! An off-topic question: In a Lync resource forest topology, regions phone pin, can active Lync users exist in the resource forest?

Any potential address book or presence issues between the users from the different forests? Thanks again! Very useful article. In this scenario if a user has signed in to the phone can someone still call the common area number? Thinking of meeting rooms where there is a published number for the meeting room, but someone has connected up via USB to a CX…. I'm trying to set up a new CX common area phone, and I get the following error when I try to auth with the xtn and pin; An account matching this phone number cannot be found.

Any idea where I should look or what I may have not set up properly? Regions phone pin my still yet be a problem with DHCP where the device is connected but not regions phone pin the Lync server is which is why the cmdlet passes successfully now. How do you run that cmdlet from the local computer? Do you regions phone pin to install the management shell locally? I tried installing locally but it doesn't regions phone pin the command as valid. The command does pass when I run it on the FE server.

If you want to run these commands from a remote computer then you'll need to install the Administration Tools from the Lync deployment wizard on that remote computer first. I am also getting the same error in my CXs David getting. Is it right-way to test using remote session? I have the same issue, my Test-CsPhoneBootstrap works successful on my laptop from the same network and vlan I have the phones on, regions phone pin. I also did a factory reset and hard reset on the phones to no avail, regions phone pin.

I have to do better together USB to activate the phones. I was able to fix this by adding time server options in my DHCP scope, which I had omitted earlier on purpose.

Thank you, regions phone pin. I do not understand why such a simple procedure can't be documented in a similar fashion by TechNet, such that I may not have ripped out most of my hair. You are certainly performing a valuable service. Jeff: as the AD contact object assigned to the lobby phone is definitely not enabled for UM it would not make sense to UM-enable it anyway the call should ring practically "forever" instead of going to any coverage. But in fact, such calls against a lobby phone gets dropped after approx.

The SEFAutil should show something interesting, if I give it a try, as there is no other way to influence call forward settings? Anyway the voice policy disabled call forwarding.

Im reading your article as i figured i could set all the phones up as common area phones with the same common area account. Does this sound feasable or is there a way to make a CX or HP to auto sign in and out with the lync client.

Chris, the LPE devices will automatically sign-in only with the cached credentials, and you can only configure Common Area Phones to auto sign-out a standard Lync account that has been signed-in over the CAP account, regions phone pin. See my reply in this TechNet discussion for more details, regions phone pin. Hi Jeff, I know this question is old but can you post the TechNet discussion link as this one does not seem to work?

Trying to figure out how to have our CX auto-login after an unexpected reboot of the phone. Regions phone pin the link is dead I don't know if I could even find the original discussion. I suggest searching through the TechEd forums, regions phone pin. I can't manage to create a new SIP enabled object when pointing it to a Director pool, regions phone pin. Powershell errors out:. I've only managed to get this working when pointing to an Front-end regions phone pin. I'm testing failover of CAP phones from a primary pool to a secondary pool ….

I was wondering whether it was because my devices were registered on an individual FE pool, and not regions phone pin Director…. James, you are correct as the Director is not a 'home pool' so I've removed the typos. I've tested phone fail-over between primary and backup registrars two separate SE FE servers and it does work on both standard and CAP accounts. The primary difference is that if the fail-over takes longer than 10 minutes or so then the devices will CAP accounts fail to reconnect and must be rebooted to force sign-in to the backup registrar.

Inner Exception:The remote server returned an error: Unauthorized. This is usually an incorrect PIN which causes the authentication failure, regions phone pin. Try resetting the PIN again. Hi Jeff, Followed all instructions and cranted and checked all policies, however cannot sign into any phone with Common Area Account created am getting this failure message when running the Test Authentication:.

Packet send successfully No data received on dhcp port Disconnecting, regions phone pin. Hi, great articte. Thanks for that. Is it possilble to lock the common phone somehow, that users will not be able to login with their own accounts?

So the only possibility will be use the phone as it is configured…in other words. I believe this is dependent on the phone. This includes logging in with another Lync account. I've followed your great article, but I can't seem to be able to do a pin signin on the CX since I updated it's firmware to the Lync Version, regions phone pin. Is it possible to do, or should I try to get another regions phone pin of phone?

Also when I log in to my OWA, the common area phone account shows up in my contact list with the dynamically generated sip uri. Again, thank you for the help, regions phone pin, and this article is really awesome.

Thanks for the info. Thanks in advance. I do not have anything currently but stay tuned for a new article in a few months which will regions phone pin and compare the feature sets of various optimized and qualified Lync phones.

 

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Common Area Phone Configuration in Lync April 16, by Jeff Schertz · 99 Comments With the introduction of the new Lync Phone Edition client in Lync Server there is now a way to support basic telephony functionality without having to login as a regular user to a standalone handset. Please check that the “Caps Lock” or “Num Lock” key is off. Regions provides links to other websites merely and strictly for your convenience. The site that you are entering is operated or controlled by a third party that is unaffiliated with Regions. Regions does not monitor the linked website and has no responsibility whatsoever for or control over the content, services or products provided on the linked website.